Each listing has a cancellation policy chosen by the owner.
Policy tiers:
Flexible:
- Full refund if cancelled 24+ hours before the start time.
- 50% refund if cancelled within 24 hours.
Moderate:
- Full refund if cancelled 72+ hours before start.
- 50% refund if cancelled 24–72 hours before start.
- No refund within 24 hours.
Strict:
- Full refund if cancelled 7+ days before start.
- 50% refund 3–7 days before start.
- No refund within 3 days.
Platform service fees are non-refundable once a booking is approved.