Cancellations

Cancellation policy: Each listing has its own cancellation policy set by the owner. Always review it before booking.

How to cancel:

1. Go to Dashboard → find your booking.
2. Click Cancel Booking and provide a reason.
3. Refund eligibility is calculated based on the owner's policy.

Common policies:

• Flexible: Full refund if cancelled 24+ hours before start.
• Moderate: Full refund if cancelled 72+ hours before start.
• Strict: 50% refund if cancelled 7+ days before start; no refund after.

Refunds are processed within 5–10 business days.