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Trust & Safety

Safe renting tips

For renters:

  • Always verify the owner is identity-verified before booking high-value items.
  • Read all reviews carefully before booking.
  • Meet in a public, well-lit location for pickup when possible.
  • Take photos of the item at pickup and return to protect yourself.
  • Never pay outside the platform.

For owners:

  • Only approve renters who have verified identities for high-value items.
  • Review the renter's profile and history before approving.
  • Conduct a pre-rental inspection and document the item's condition.

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