Damage claims

If your item is returned damaged:

1. Document the damage with clear photos immediately.
2. Go to Dashboard → the completed booking → Open Dispute.
3. Describe the damage, estimate repair/replacement cost, and attach photos.
4. Submit the claim within 48 hours of return.

Resolution process:

• Our team reviews the pre and post-rental inspection reports.
• We compare photos from both inspections.
• A fair resolution is reached, and funds are transferred accordingly.